Date of birth not accepted
Sign-up stops when your country of residence is not Australia, or your date of birth falls under the age limit. Compare both with your photo ID before trying again.
Open your Westpoint Casino account once and correctly
Read this before you start, or when a sign-up stops partway through the steps and you feel stuck.
- Must be 18+
You must be 18+ to open an account. - Payment method screenshot
Photo ID, proof of address and payment method screenshot are checked. - A$14 minimum deposit
The smallest first deposit is A$14.
Setup order
New here? Get the login right first
Keep this open while you sign up, so a missed field does not cost you a retry.
Westpoint Casino reset links
Set the login the account will use: an e-mail address and a password. Choose an inbox you check often, since reset links and confirmations go there.
Westpoint Casino ID match
Match your name, date of birth and address exactly to your photo ID, spelling included. A small gap can stall the check later.
Confirmed without a retry
When the confirmation message arrives, follow the link in it to activate the account. If nothing lands in your inbox, check spam, then ask support instead of registering again.
Get unstuck quickly
Finish your sign-up without a second account
Most players worry a stalled sign-up means starting over with a new account.
Nothing in my spam folder
The confirmation email sometimes lands in spam or promotions. A typo in the address means it goes nowhere. You can tell because the inbox stays empty after a short wait.
Is my self-exclusion still active?
Registration is refused while you are on BetStop, the national self-exclusion register run by the Australian Government (ACMA). The cause is clear if you excluded yourself there before.
Westpoint Casino withdrawals
Keep these three documents handy
The Malta Gaming Authority requires these checks before withdrawals, and verification takes seven hours.
| Document | What it confirms |
|---|---|
| Photo ID | Your identity and date of birth · No later than your first withdrawal |
| Proof of address | Your current residential address · Before the first withdrawal |
| Payment method screenshot | Ownership of your deposit method · Once the first withdrawal is requested |
Westpoint Casino account basics in one place
This block settles what to decide and gather before you start, so you know what comes next.
Confirm the email link first
Confirm the link sent to your email first. Then pick Australia and Australian dollars, tick the terms and confirm the legal age. The welcome offer follows registration: choose it in the cashier when you make your first deposit, with no code needed. Identity checks happen at the latest before your first withdrawal, and that review takes 7 hours. Only one account per person is allowed, and duplicate accounts are closed, so keep to the one you open today.
Set limits before your first session
Set a deposit limit or a loss limit before your first session, because these tools are open to you from the first day. Session time reminders and a cooling-off period are there too, and self-exclusion through BetStop is available if you want a longer break. Need to talk? The National Gambling Helpline answers on 1800 858 858, 24 hours a day. Gambling debts? The National Debt Helpline offers free counselling on 1800 007 007. Your email address is your login, and a password reset link goes only to that inbox, so keep it private.
Avoid a stalled withdrawal
Compare the name, date of birth and address on your account with your photo ID and proof of address, because a mismatch can hold up a withdrawal later. The third document is a screenshot of your payment method, so the details there also need to match. Westpoint Casino Ltd. is licensed by the Malta Gaming Authority under licence MGA/B2C/336/2015, and that licence requires these checks. Its company number is C-38023 (Malta), with the office on Spinola Road, Sliema.
Have these ready
Gather these before you begin registering on the site.
- Photo ID with your legal name
- Date of birth and residential address
- An email address you can open
- Proof of address document
- Your preferred payment method, such as PayID
Right after sign-up
More play from your first deposit
The welcome offer opens once your account exists, and you pick it in the cashier with your first deposit.
New players
A 104% start
104% 100% welcome up to A$1,820 + 134 spins on us
Deposit A$14 or more for a 104% match up to A$1,820 and 134 free spins. Wagering is 28x and the offer lasts 18 days.
Claim now18+ · Gambling can be addictive, so please play responsibly and within what you can afford.
Weekend players
Weekend top-up
75% 100% bonus, max A$490
Every weekend, deposit A$14 or more for a 75% match up to A$490. The bonus carries 28x wagering and lasts 7 days.
Claim now18+ · Gambling can be addictive, so please play responsibly and within what you can afford.
Once a week
Thirty spins a week
30 bonus spins
Each week, deposit A$28 or more to receive 30 free spins. Their wagering is 28x, and the offer lasts 3 days.
Grab the deal18+ · Gambling can be addictive, so please play responsibly and within what you can afford.
Westpoint Casino eligibility
Am I allowed to open an account here?
Six conditions decide whether you can open an account and which details you need.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ at registration |
| Where you live | Residents of Australia |
| Accounts per person | One account only |
| Name on ID | Exactly as on your photo ID |
| Account currency | Australian dollars (A$) |
| Starting deposit | A$14 or more |
Seven questions
Signed up, still wondering what comes next
Read this once your sign-up is done and before you verify or deposit.
Why can't I just change my email or name myself?
Ask support first, before you change your email or personal details, because both affect how you log in and get verified. Your registered email is your login and where password reset links arrive. Send the change through live chat, phone or email rather than opening a second account.
Why should I trust Westpoint Casino with my ID scans?
Send your documents only when the checks ask for them. They travel to Westpoint Casino over 256-bit TLS, which encrypts the connection between your device and the site. Keep copies of what you send, so you can resend the same file if a check fails.
Do I need to deposit before my sign-up is finished?
Finish sign-up without paying anything, because registration does not require a deposit. Your account exists as soon as the form is complete and the email is confirmed. Make the first deposit later, when you actually want to play.
What if I want to switch my account to another currency?
Check that you are happy with Australian dollars, because A$ is the only currency Westpoint Casino lists for accounts. Confirm your country and currency at sign-up before you continue. If something looks wrong later, write to support instead of starting another profile.
How long has Westpoint Casino been operating?
Note licence MGA/B2C/336/2015, issued by the Malta Gaming Authority to Westpoint Casino Ltd. The company was established in 2015 and its company number is C-38023 (Malta). Check the licence number against the regulator before you deposit.
Can I get the welcome offer without entering a code?
Start with the cashier, because that is where the welcome offer gets chosen. Pick it there when you make your deposit, and skip any code, since none is needed. Registration itself does not select an offer, so there is nothing to enter during sign-up.
What happens to my account when I ask to close it?
Ask support to close the account by live chat, phone or email, and name the email address you registered with. Closing does not free you to open a new one, because each player may hold only one account. Expect the same rule to apply if you come back later.